Privacy Notice

1. Who we are

This Privacy Notice explains how Aquora Auto, SSM registration no. 202503326372 (JR0184674-M), handles personal data in connection with this website, product enquiries, sales and customer communications.

For privacy enquiries, you may contact us through WhatsApp at +60 11-6213 5213.

2. Personal data we may receive

Depending on how you interact with us, this may include your name, company or business name, telephone number, email address, delivery or billing details, product enquiries, messages and other information you choose to provide.

Our contact page currently prepares enquiries for WhatsApp and does not require you to create an account or complete checkout on the website.

3. How we use personal data

• To respond to product, stock, pricing, wholesale and retail enquiries.
• To communicate with you about requested products, orders, delivery or after-sales matters.
• To provide and improve our website, products and customer support.
• To maintain appropriate business, accounting, security and legal records where necessary.

4. Disclosure and service providers

We may disclose relevant information where reasonably necessary to provide the requested service, fulfil a transaction, comply with law, or protect our business and customers. Depending on the transaction, this may include service providers such as WhatsApp, hosting providers, delivery providers, payment providers and other business partners.

5. Retention and security

We take reasonable steps to protect personal data against unauthorised access, disclosure, alteration or loss. Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law or legitimate business record-keeping requirements.

6. Your rights

Subject to applicable law, you may request access to or correction of your personal data and may withdraw consent where consent is the basis for processing. You may also ask us about the purposes for which your personal data is being processed.

To make a request, contact us using the details above. We may need to verify your identity before processing certain requests.

7. Cookies and technical information

Our website may process basic technical information required for website operation, security and performance. If we introduce analytics, advertising or other tracking technologies, this notice may be updated to describe their use and purpose.

8. Changes to this notice

We may update this Privacy Notice when our business, website or applicable requirements change. The latest version will be published on this page with the updated date.

Notis Perlindungan Data Peribadi

Notis ini menerangkan bagaimana Aquora Auto, No. pendaftaran SSM 202503326372 (JR0184674-M), mengendalikan data peribadi berkaitan dengan laman web ini, pertanyaan produk, jualan dan komunikasi pelanggan.

Data peribadi yang mungkin diterima termasuk nama, nama syarikat atau perniagaan, nombor telefon, alamat e-mel, maklumat penghantaran atau bil, pertanyaan produk, mesej dan maklumat lain yang anda pilih untuk berikan.

Data peribadi digunakan untuk menjawab pertanyaan, mengurus komunikasi dan transaksi yang diminta, menyediakan sokongan pelanggan, meningkatkan laman web dan perkhidmatan, serta memenuhi keperluan undang-undang dan rekod perniagaan yang berkaitan.

Jika perlu untuk menyediakan perkhidmatan atau memenuhi transaksi, maklumat yang berkaitan boleh dikongsi dengan penyedia perkhidmatan seperti WhatsApp, penyedia pengehosan, penghantaran, pembayaran dan rakan niaga yang berkaitan.

Kami mengambil langkah munasabah untuk melindungi data peribadi dan menyimpannya hanya selama yang diperlukan bagi tujuan pengumpulan atau sebagaimana yang dikehendaki oleh undang-undang. Tertakluk kepada undang-undang yang berkenaan, anda boleh meminta akses atau pembetulan data peribadi anda dan menarik balik persetujuan apabila persetujuan merupakan asas pemprosesan.

Untuk pertanyaan berkaitan privasi, hubungi kami melalui WhatsApp di +60 11-6213 5213.